Privacy policy

📄 PRIVACY POLICY — AkixStore

Last updated: July 16, 2026

AkixStore operates this online store at www.akixstore.com to provide you with a premium shopping experience ("Services"). AkixStore is powered by Akix Group of Company. This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use, or make a purchase from our store.

Personal Information We Collect

We may collect the following information:

  • Contact details — name, address, phone number, and email address
  • Financial information — payment confirmation and transaction reference numbers
  • Account information — username, password, and preferences
  • Transaction information — items purchased, order history, returns
  • Device information — IP address, browser type, and usage data

Payment Methods

AkixStore accepts M-Pesa, bank transfers, and other manual payment methods available in Tanzania. We collect only your transaction reference number to verify your order. We do not store your M-Pesa PIN or any financial credentials. Payments are processed directly through the respective providers.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Provide customer support
  • Improve our store and services
  • Send marketing communications (you may opt out anytime)

How We Share Your Information

We may share your information with:

  • Akix Group of Company partners — for business operations
  • Shipping providers — to deliver your orders
  • Payment processors — to process your payments

We and our partners use cookies and similar technologies to personalize your experience, show ads, and perform analytics. Learn more in this Privacy Policy.

Cookies

We use cookies to improve your browsing experience. You can manage your cookie preferences through the cookie banner on our website.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time

Children's Privacy

Our store is not intended for children under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

  • 📧 Email: akixstore001@gmail.com
  • 📞 Phone: 0618214172
  • 📍 Address: Dar es Salaam, Tanzania

Powered by Akix Group of Company